Service & maintenance contracts
A subdivision full of grinder pumps or STEP systems needs one company that knows every unit, every brand & every foot of main. We sign service & maintenance contracts with associations, property managers, sewer districts & cities across the Kansas City metro, with a written report on every system we touch.
- KCMO Master Plumber #014780
- MO Advanced OSWTS Installer #30617
- Insured
- Serving Kansas City since 2008
Every unit, every brand, every foot of main
Scheduled inspections
Each grinder pump or STEP unit gets a full inspection on a schedule: pump amps, floats, alarm, panel, check valve, lid & riser, with a cleaning. The main's air release valves, isolation valves & flushing points get checked & exercised. You get a report after every visit.
Priority emergency service
Residents under contract go to the front of the schedule when an alarm goes off. Within 24 hours is our norm, outside of Sundays, & on contract properties it's usually a lot faster because we already know the system.
Repairs, replacements & conversions
We fix what the inspection finds, quoted before we do it. Mixed or aging systems get converted unit by unit to our pumps, our control panels & our float systems, so the whole neighborhood ends up on parts we stock.
Compliance & records
For districts & cities: operating records, maintenance logs & the fixes that get a system out of non-compliance & keep it out. For associations: a clean history to hand the next board.
Who hires us
- Homeowners & property owners associations
- Property management companies
- Developers setting up the HOA
- Cities & sewer districts
- Non-profits, churches & campuses on their own systems
- Commercial maintenance contractors
Request a property walk & we'll walk it with you.
We've operated the plant, not just the pumps
We've been contracted by the Missouri Department of Natural Resources to turn around a failing wastewater district, servicing & maintaining its grinder pumps while reconstructing the treatment plant & operating it back into compliance. We've designed, installed & maintained private treatment plants, their sewer mains & their septic tank systems in the north Kansas City area for 15 to 25 years at a time.
Two Master Plumbers. An Advanced On-Site Wastewater Installer. A Class A wastewater operator. A licensed general contractor. Expert heavy equipment operators. Combined plumbing, excavation, installation & service experience in ownership: 62 years.
- KCMO Master Plumber #014780
- MO Advanced OSWTS #30617
- Insured
- Since 2008
Walk, scope, sign
Property walk
We walk the neighborhood with your board or manager, open a sample of units, look at the main's valves & read whatever records exist.
Scope & price
A written scope: inspection schedule, what's covered, how emergencies are handled & billed, & a list of what needs fixing first.
Sign & schedule
Residents get our number. The first inspection round goes on the calendar. The reports start arriving.
No mystery math
Three prices are public. Everything else is quoted on site, in writing, before we start.
- Service call
- $195
- Plumbing labor
- $180/hr
- Annual or pre-purchase grinder pump inspection
- $375
After-hours rates apply. Parts & bigger jobs are quoted on site.
What the contract covers
Grinder pump emergency service
Repair, replacement, maintenance & annual inspections on every brand: E/One, Liberty, Zoeller, Myers, Barnes & more.
See the serviceLow-pressure sewer mains
Design review, installation, service & maintenance of low-pressure sewer systems for developments & districts.
See the serviceSeptic & on-site sewer systems
Soil profile analysis, design, permitting, installation, repair & replacement of OSWTS: lagoons, laterals, drip, ATUs.
See the serviceContract questions
How does a contract start?
With a property walk. We look at a sample of units, the panels, the main's valves & flushing points, & whatever records exist. Then we propose a scope & a price that fits the number of units & the shape the system is in.
What's included?
Scheduled inspections of every unit, priority emergency service for residents, a written report after every visit, & a plan for the units & main sections that need work. Repairs & replacements are quoted as they come up, or bundled into the contract if the board prefers a flat number.
Our neighborhood has three different pump brands. Is that a problem?
No. We service every brand. Over time most associations have us standardize failing units onto Franklin Electric pumps, our panels & our floats, so the parts on the truck fit every house.
Do residents call you or the HOA?
Your choice. Most associations give residents our number directly for alarms, & we bill the association or the homeowner according to the contract.
Do you work with cities & sewer districts?
Yes. We've been brought in by the Missouri DNR & by municipalities facing non-compliance penalties to bring systems back into compliance, & we've operated private treatment plants & their collection systems for 15 to 25 years at a stretch.
We're a developer. When should we set this up?
Before the first lot closes. The contract transfers to the HOA or POA with the system, residents get one number from day one, & the main gets maintained from the start instead of discovered in year eight.
What's going on?
Tell us what you're smelling, hearing, seeing. Your request goes straight to our scheduling board.
- Faster by phone888-936-9377
- Usually within 24 hoursWithin 24 hours is our norm, outside of Sundays.
- HoursMon–Fri 7:00am–6:00pm. Sat 9:00am–4:00pm. Closed Sundays. After-hours rates apply.
Request service online
Prefer to talk? Call 888-936-9377. If the form doesn't load, open it here.
Smell something?
Hear something?
That's our cue. Call now or request service online.