Grinder pump emergency service
Alarm screaming? Pump humming but not pumping? Water backing up? We service every grinder pump brand on the market, their panels & their floats, across the Kansas City metro. A service call is $195 & within 24 hours is our norm, outside of Sundays.
- KCMO Master Plumber #014780
- MO Advanced OSWTS Installer #30617
- Insured
- Serving Kansas City since 2008
Four things to do before we get there
- Stop sending water down. No laundry, no dishwasher, short showers, flush only when you must. The tank has room for a day of careful use.
- Push the silence button on the panel if it has one. The red light stays on. That's fine. It's telling you the level is high.
- Check the breaker. A tripped breaker is the most common "dead pump" we drive to. Reset it once. If it trips again, leave it off.
- Don't open the tank. Sewer gas, moving floats & live power. Call 888-936-9377 & tell us the alarm is on.
When we arrive we test the pump, the floats & the panel before anything comes out of the ground, so you hear what's wrong & what it costs before we fix it.
What we repair & replace
- Grinder pumps, every brand
- Control panels, alarms & breakers
- Floats, float trees & pressure switches
- Check valves, ball valves & curb stops
- Discharge & underground lines
- Tanks, risers, lids & inlet repairs
- Sump pumps, ejector pumps & lift stations
We service ALL sewer systems
E/One, Liberty, Zoeller, Myers, Barnes, Franklin Electric & the ones you've never heard of. Simplex & duplex. Residential, commercial & municipal. If it grinds, pumps or floats, we've had it apart.
Some systems were designed to need service. When repairs stop making sense we convert or adapt your tank & lines to our pumps, our control panels & our float systems. You keep the tank. You lose the headache.
- Pump swaps
- Panel conversions
- Float upgrades
- Full replacements
The cheapest service call is the one you schedule
Once a year we open the lid, test everything that can fail & clean the tank. You get a report on your system. Catching a tired float in March beats meeting us in a flooded basement in December. Buying a house with a pump? The same inspection works as a pre-purchase inspection.
Pump, floats, alarm & panel
Amp draw & run cycle, every float, the alarm circuit, the breaker & the panel wiring.
Tank, floats & check valve
Grease & grit come out. Floats get cleaned so they move free. The check valve gets checked, not assumed.
What we found, in writing
What's good, what's wearing & what we'd fix now versus next year. No surprise sales pitch at the lid.
No mystery math
Three prices are public. Everything else is quoted on site, in writing, before we start.
- Service call
- $195
- Plumbing labor
- $180/hr
- Annual or pre-purchase grinder pump inspection
- $375
After-hours rates apply. Parts & bigger jobs are quoted on site.
When service isn't enough
Pre-purchase grinder pump inspection
Buying a home with a grinder pump? $375 inspection of pump, panel, floats, tank & line, with a written report & photos for your due diligence.
See the serviceGrinder pump installation
New Franklin Electric grinder pump systems for homes, additions, builders & whole subdivisions.
See the serviceHOA, POA & municipal contracts
Service & maintenance contracts for neighborhoods of grinder pumps, STEP systems & low-pressure sewer mains.
See the serviceGrinder pump service questions
My grinder pump alarm is going off. What do I do?
Cut back on water right away: no laundry, no dishwasher, no long showers. The alarm means the water in your tank is higher than it should be. Don't open the tank. Call us at 888-936-9377. Most tanks hold a day of careful use.
Do you work on my brand of grinder pump?
Yes. E/One (Environment One), Liberty Pumps, Zoeller, Myers, Barnes, Franklin Electric & the rest, including their control panels, floats & alarms. Sewage ejector pumps, lift stations & STEP systems too.
How fast can you get here?
Within 24 hours is our norm, outside of Sundays. Tell us it's an alarm when you call & we schedule it that way. After-hours rates apply.
What does a service call cost?
A service call is $195. Plumbing labor is $180 an hour. Parts & bigger jobs are quoted on site before we do them. An annual grinder pump inspection is $375.
Repair or replace?
If the pump is pulling bad amps, the seals are gone or the motor is cooked, a repair is money down the hole. We tell you which it is, in plain English, with the price of each. Replacements are Franklin Electric.
Can you convert my system to a better pump?
Usually yes. When it makes sense we convert or adapt your tank & lines to our pumps, our control panels & our float systems, so the next 10 years look different from the last 10.
What's in the $375 annual inspection?
Pump amps & run test, floats & alarm test, check valve & discharge, panel & breaker, lid & riser, a tank cleaning, & a written report on your system. It's the cheapest way to never meet us on a holiday.
What's going on?
Tell us what you're smelling, hearing, seeing. Your request goes straight to our scheduling board.
- Faster by phone888-936-9377
- Usually within 24 hoursWithin 24 hours is our norm, outside of Sundays.
- HoursMon–Fri 7:00am–6:00pm. Sat 9:00am–4:00pm. Closed Sundays. After-hours rates apply.
Request service online
Prefer to talk? Call 888-936-9377. If the form doesn't load, open it here.
Smell something?
Hear something?
That's our cue. Call now or request service online.